POLO

Privacy & Data

GDPR.

How we collect, use, and protect your personal data, in accordance with the EU General Data Protection Regulation.

1. Data Controller

The data controller is Polo Atelier s.r.o., with registered office at Mánesova 14, 120 00 Prague 2, Czech Republic, ID No. 12345678, registered in the Commercial Register maintained by the Municipal Court in Prague. You may contact us at atelier@polo.cz.

2. Data we collect

When you place an order or sign up to The Polo Letter, we collect:

  • Name, delivery address, billing address
  • Email address and phone number
  • Order history and preferences
  • Payment information (processed by Stripe; we do not store card numbers)

3. How we use your data

We use your data to process orders, fulfill deliveries, respond to enquiries, and — only with your consent — send The Polo Letter. We never sell your data, ever.

4. Your rights

Under GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request erasure of your data ("right to be forgotten")
  • Object to processing or withdraw consent at any time
  • Lodge a complaint with the Czech Office for Personal Data Protection (ÚOOÚ)

5. Data retention

Order data is retained for 10 years in accordance with Czech accounting law. Newsletter subscriptions are retained until you unsubscribe. Account data is retained until you request deletion.

6. Contact

For any data-related request, email atelier@polo.cz. We respond within 14 days as required by GDPR.

Last updated: January 2025