POLO

Help & Information

Frequently Asked.

The questions our customers most often ask us. If yours isn't here, write to us at atelier@polo.cz.

Orders & Shipping

Orders within the Czech Republic arrive within 1–2 business days. EU orders typically arrive in 3–5 business days. All orders are dispatched from our Prague atelier within 24 hours (Mon–Fri).

Materials & Craft

Returns & Exchanges

Sizing & Gifting

Still have a question?

Our atelier team responds personally within one business day.

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